Tips on what to do if your card gets declined.
We use Stripe to ensure that our payment process is as easy to use as our graphic design software.
Credit cards can be declined for any number of reasons. When Stripe processes your payment and submits the charge to your credit card company, they have an automated system that determines whether or not to accept the charge.
Unfortunately, most declines messages are generic and we aren’t told the reason why your payment is declined.
If your card is declined and you know that it’s valid, the next step is to speak to your credit card company and ask for the charge to be accepted.